Utility Billing

Guidelines for Utility-Water Accounts

• An application for new service must be filled out and a photo ID attached. A $200 deposit is required at the time of application.
• All services including transfers, finals, temporary service, new service, and bank draft can be done through Doc U Sign. Please call City Hall for details and fees. 

When calling City Hall on water bill questions please dial 575-538-3731, select Option 1 and Option 1 again.

Acceptable Forms of Payment

For our customers’ convenience, we offer the following payment options:

• Payments may be paid at City Hall downtown by cash, check, money order, and debit or credit card. There is a 3% charge with all card transactions.
• Drive-up drop box is located at New Mexico Gas Company parking lot labeled Town of Silver City.
• Call-in payments to 575-538-3731 and select option 1 and 1 again.
• Mail payments to:
  Town of Silver City
  P.O. Box 1188
  Silver City, NM 88062
• To set up a bank draft, call City Hall for more information.

Note: If you have a previous balance, please bring your payment in to City Hall to provide the quickest acknowledgement of your payment. Please note that waters turned off for non-payment will be reinstated after the account is paid in full. If payment is made after 2:30 pm, water will not be turned on until the following business day.